NatWest Cushon has adopted Keeper Security’s zero-trust, zero-knowledge password management solution to centralise credential security, enhance compliance, and improve operational efficiency. The deployment supports ISO certification, streamlines onboarding/offboarding, and protects against cyber threats with real-time tools, while ensuring high employee adoption and secure collaboration across the organisation.
NatWest Cushon, the workplace pensions and savings provider recently acquired by NatWest, has strengthened its cybersecurity posture and compliance capabilities through the deployment of Keeper Security’s password and privileged access management solution. The integration marks a key step in NatWest Cushon’s strategy to unify its credential management and bolster operational efficiency across the organisation.
Following rapid organisational growth since the 2023 acquisition by NatWest, NatWest Cushon identified the need to replace a fragmented approach to password security. Employees across the organisation had been using different, disconnected solutions to manage their credentials. This created inefficiencies and introduced unnecessary security risks, particularly as the organisation scaled.
To address these challenges, NatWest Cushon conducted a comprehensive evaluation of password and privileged access management providers. Keeper Security emerged as the preferred platform due to its zero-trust, zero-knowledge architecture, advanced encryption protocols, and compliance-focused capabilities.
“Keeper was the most secure solution out there. It was the most feature-rich application we came across,” says Simon Stiebel, Technology and Security Operations Director at NatWest Cushon.
Key benefits realised from keeper integration
Since the deployment of Keeper, NatWest Cushon has experienced several operational and security-related improvements. These include:
Enhanced Compliance and Security Standards: Keeper enables the organisation to meet rigorous cybersecurity and compliance obligations, including ISO certification requirements in the United Kingdom. Its zero-trust, zero-knowledge approach ensures that only authorised users can access sensitive information.
Efficient Onboarding and Offboarding: The solution allows for seamless provisioning and decommissioning of employee credentials, which has improved workforce management processes and reduced manual workload during staff transitions.
Real-Time Threat Detection: Keeper’s built-in features, including BreachWatch and password rotation, provide continuous protection against cyber threats. These tools offer real-time insights into credential risks and automate key security actions.
High Adoption Rates and Cross-Team Collaboration: The intuitive user interface and browser extension contribute to widespread usage across both technical and non-technical teams. These features have made it easier to manage shared resources and encouraged cross-departmental cooperation.
Supporting organisational growth through secure digital operations
According to Darren Guccione, CEO and Co-founder of Keeper Security:
“Organisations handling sensitive financial data must prioritise strong security practices without compromising operational efficiency. NatWest Cushon’s proactive approach to securing their credentials and meeting compliance requirements sets an excellent example for any financial institution. We’re proud to support them with a solution that not only strengthens their security framework but also enhances efficiency across their organisation.”
Stiebel adds, “The onboarding journey with Keeper was exceptional. I handed it off to my team, and I didn’t have to worry about it. The biggest challenge was adoption, but Keeper’s support helped us engage employees and drive compliance.”
By deploying Keeper Security’s platform, NatWest Cushon has laid a foundation for stronger protection of its customers’ retirement savings. The solution not only simplifies password and credential management but also supports compliance at scale. As a result, the organisation is better equipped to respond to sector-specific security demands and continue its trajectory of growth within the financial services industry.
To learn more about how Keeper Security is helping financial institutions like NatWest Cushon defend against cyber threats, access the full case study at KeeperSecurity.com.
About Keeper Security
Keeper Security is a global provider of cybersecurity solutions that support password, passkey, secrets, and privileged access management. Its platform integrates zero-trust network access, remote browser isolation, and end-to-end encryption into a unified solution trusted by Fortune 100 companies and small enterprises alike. Keeper’s software is designed to meet the identity and access management needs of modern organisations while ensuring compliance and operational visibility.
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